CAREERS
Take your career in aviation to new heights with Oceania Ground Force. It’s our team’s commitment to
process, combined with our commitment to team that makes us a force to be partnered with.
Australia's Leading Ground Handling Services Provider
WELCOME TO
THE TEAM
At Oceania Ground Force, we are a ground handling team who are the driving force behind the safe and efficient turnaround of aircraft, getting passengers and cargo back in the sky.
Whether it’s passengers, cargo or aircraft, we turn up ready to work with our team and our processes to ensure a safe, efficient and precise turnaround of every aircraft.
Airports Serviced
Flights Serviced Annually
G-FORCE MEMBERS
WELCOME TO
THE TEAM
At Oceania Ground Force, we are a ground handling team who are the driving force behind the safe and efficient turnaround of aircraft, getting passengers and cargo back in the sky.
Whether it’s passengers, cargo or aircraft, we turn up ready to work with our team and our processes to ensure a safe, efficient and precise turnaround of every aircraft.
CAREER PROGRESSION
STAGE 1: G-Force Technician
Roles include Airline Check-In Crew, Airside Ground Crew and Aircraft Cabin Presentation Crew. These roles are fundamental to all operations and it is where many of our management team began their careers.
STAGE 2: G-Force Specialist
Progressing to G-Force Specialist is the next step towards a management role and requires supervision of small teams. Responsibilities include ensuring the G-Force delivers exceptional service to our airline partners.
STAGE 3: G-Force Leader
These roles are key leadership positions and are responsible for the effective management of all G-Force members. The focus is to lead a customer-centric Crew to deliver exceptional service standards to our airline partners.
STAGE 4: G-Force Master
Our G-Force Master’s maintain oversight of all operations and provide specialised support to the airports. The key functions include Standards and Compliance, Workplace Health and Safety, Employee Relations, Operations, Learning & Development, Finance & Asset Management.
AIRLINE
CHECK IN CREW
Your role is to provide an exceptional level of customer experience to our Airline Customers and to always go above and beyond to make someone’s day.
As part of our Check-In Crew you will be responsible for:
- Greeting customers with a smile at Check-In
- Processing customers in the airline Check-In system
- Checking travel documents and international travel requirements
- Preparing and issuing boarding passes and baggage reclaim vouchers
- Boarding aircraft
- Passenger marshalling
- Delays and Disruption management
Taking care of passengers, from check-in to disembarkation.
AIRSIDE GROUND CREW
Your role is to follow Standard Operating Procedures to ensure we maintain a safe and compliant operation for our airline customers and their travellers and to always maintain a can-do attitude.
As Airside Ground Crew, you will be responsible for:
- Baggage and freight handling
- Loading and unloading aircraft
- Aircraft receipt and dispatch
- Aircraft towing, pushback and aircraft positioning
- Communicating with Flight Crew and Air Traffic Control
- Operating and driving aircraft service equipment
- Using two-way radios, baggage scanners and other IT equipment
- Record keeping and documentation
Taking care of cargo, from personal baggage to commercial freight.
AIRCRAFT CABIN PRESENTATION CREW
Aircraft Cabin Presentation is an important responsibility to ensure that a customer’s first impression when boarding an aircraft is a positive experience as it reflects directly on our company and the airline customers we service.
As Aircraft Cabin Presentation Crew, you will be responsible for:
- Cabin cleaning which includes; seats/pockets, aisles, lavatories, galleys, and waste removal
- Uniformed presentation of seat belts, blankets, pillows, magazines
- Office cleaning
Taking care of aircraft, from boardroom table to tarmac.
FIND YOUR CAREER
Find your dream job, in your location and apply directly online with our team.
TRUSTED BY AUSTRALIA'S AIRLINES
I wanted to pass on my huge thank you to the entire SYD team today in the handling of a cancelled flight, both above and below the wing. Everyone worked so well together, were adaptable and willing to assist & understand what was needed.
I would like to pass on special recommendation for your staff whose service delivery was outstanding. Andrea at the check in counter & at boarding really made you feel relaxed and taken care of right from the get go. With her cheerful and personable cheerful nature, she makes you feel at home even before you board.
Thank you on behalf of Virgin Australia for yours and the Team's support last Friday night and then again on Saturday morning in making sure the Aircraft was cleaned before departure. Even though the flight was late due to unforseen circumstances the team moved mountains to ensure an on-time departure
